Position Title

Business Process Management – Project Supervisor


Position Overview

Fully competent professional possessing and applying broad knowledge of principles, practices and procedures in project management and people management. The supervisor is able to complete  assignments with little direction, and has latitude to make decisions and recommendations regarding business processes management. The Business Process Management – Project Supervisor is responsible for delivering all project objectives (Quality/Cost/Delivery/Timing/Investment/Function) by leading a cross functional team which matrixes to the Program Manager. This supervisor may be asked to lead a single project with significant design change.


Position Purpose and Requirements:

Manage people and lead a cross-functional teams that are focused on the delivery of a project. Executes project plans, schedules, budgets and deliverables. Identifies needed resources for projects, defines and assigns major project roles. Monitors the project from initiation through delivery, interfacing with external customers or field-based employees on technical matters, as needed. Provides leadership to  professional staff; may also include technical/business support or production/operation staff. Is accountable for the performance and results of multiple related programs. Develops departmental plans, including business, production and/or organizational priorities. Decisions are guided by resource availability and functional objectives. Assigns and monitors work of project staff, providing technical support and direction. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.


Desired Skills:

  • Experience leading cross functional teams
  • Excellent written, verbal communication skills
  • Excellent interpersonal skills



  • Positive Attitude
  • Ethics and Values
  • Background
  • Dealing with Ambiguity
  • Composure
  • Building Effective Teams
  • Motivating Others
  • Command Skills
  • Decision Quality
  • Interpersonnal Savvy
  • Drive for Results
  • Problem Solving



  • Based on experience

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